Updated: 17 April 2024

Thank you for choosing METROFITT FZCO (“METROFITT,” “we,” “us,” or “our”). This Privacy Policy outlines how METROFITT collect, use, and safeguard your personal information when you visit METROFITT.COM, use our services, or interact with us in any way. Your privacy is important to us, and METROFITT are committed to protecting your personal information in accordance with applicable data protection laws and regulations.

1. Information METROFITT Collects:

1.1. Personal Information:

• When you inquire for our services, METROFITT.COM may collect personal information such as your name, email address, and phone number.
• If you participate in surveys, contests, or promotions, METROFITT may collect additional personal information that you provide voluntarily.
• METROFITT.COM may also collect personal information from third-party sources, such as social media platforms, if you choose to connect your account.

1.2. Usage Information:

• METROFITT.COM automatically collect certain information when you visit METROFITT.COM or use our services, including your IP address, browser type, device information, and browsing behavior.
• METROFITT.COM may use cookies, web beacons, and similar tracking technologies to gather information about your interactions with METROFITT.COM and improve your experience.

2. How METROFITT Use Your Information:

2.1. Provide and Improve Services:

• METROFITT.COM will use your personal information to deliver the services you request, process transactions, and provide customer support.
• METROFITT may use your information to personalize your experience, tailor our offerings to your preferences, and improve our METROFITT.COM and services.

2.2. Communication:

• METROFITT may use your contact information to communicate with you about your account, transactions, updates to our terms or policies, and promotional offers.
• You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly [Email: info@metrofitt.com / Call: 800-FITT (3488)].

2.3. Legal Compliance and Protection:

• METROFITT may use your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.

3. How METROFITT Share Your Information:

3.1. Service Providers:

• METROFITT may share your personal information with trusted third-party service providers who assist us in operating METROFITT.COM, conducting business, or providing services to you, such as payment processors, shipping companies, or marketing agencies.

3.2. Legal Compliance and Protection:

• METROFITT may disclose your information in response to a subpoena, court order, or other legal request, or to comply with applicable laws, regulations, or legal processes.

3.3. Business Transfers:

• If METROFITT is involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of the transaction. METROFITT will notify you via email or prominent notice on METROFITT.COM of any change in ownership or control of your personal information.

4. Your Choices and Rights:

4.1. Access and Correction:

• You may access, update, or correct your personal information by contacting us directly [Email: info@metrofitt.com / Call: 800-FITT (3488)]. METROFITT will make reasonable efforts to accommodate your request, subject to applicable legal requirements.

4.2. Data Portability:

• You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, where technically feasible. [Email: info@metrofitt.com / Call: 800-FITT (3488)]

4.3. Data Retention and Deletion:

• METROFITT retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your account and personal information by contacting us [Email: info@metrofitt.com / Call: 800-FITT (3488)].

5. Children’s Privacy:

METROFITT.COM and services are not directed to individuals under the age of 16, and METROFITT do not knowingly collect personal information from children. If you believe that METROFITT have inadvertently collected information from a child, please contact us immediately, and METROFITT will take steps to delete such information [Email: info@metrofitt.com / Call: 800-FITT (3488)].

6. Security:

METROFITT implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and METROFITT cannot guarantee absolute security.

7. Changes to this Privacy Policy:

METROFITT may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. METROFITT will notify you of any material changes by posting the updated policy on our METROFITT.COM or by other means of communication. Your continued use of METROFITT.COM or services after the effective date of the revised policy constitutes your acceptance of the changes.

8. Contact Us:

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at info@metrofitt.com / 800-FITT (3488).

Thank you for trusting METROFITT with your personal information. METROFITT is committed to protecting your privacy and providing you with a positive experience.