Any cancellation of membership regardless of membership plan requires a minimum of 5 days notice before the billing date . You acknowledge and understand that if you do not cancel minimum 5 days before your billing date, by visiting our clubs or emailing us on
info@metrofitt.com one further recurring payment will be taken from your credit/debit card on the agreed date. Your membership will officially be cancelled from the final recurring payment due date. No cancellation will be approved if your membership has an outstanding payment.
Cancellation of any upfront or monthly membership is non-refundable, however on a case-to-case basis the management may allow refunds due to medical reasons provided that genuine proof is submitted, which will then be subject for approval. In the case of upfront membership, all refunds will be based on a conversion of the remaining months left on the term.